Privacy Policy

Privacy Policy

This Privacy Policy outlines the manner in which Little Chain Store (referred to as the "Site" or "we") collects, uses, and discloses your Personal Information during your visits to the Site or when making purchases.

Collection of Personal Information

Upon visiting the Site, certain information about your device and interaction with the Site is collected, along with information necessary to process purchases. Additional information may be gathered if you reach out to us for customer support. In this Privacy Policy, the term "Personal Information" pertains to any data that can uniquely identify an individual. Refer to the following list for details on the Personal Information we collect and its purposes.

Device Information

Examples of Collected Personal Information: Web browser version, IP address, time zone, cookie data, viewed sites or products, search terms, and Site interaction patterns. Purpose of Collection: To accurately load the Site, optimize its usage through analytics, and enhance its functionality. Source of Collection: Gathered automatically through cookies, log files, web beacons, tags, or pixels when accessing the Site. Disclosure for Business Purposes: Shared with our processor, Shopify.

Order Information

Examples of Collected Personal Information: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. Purpose of Collection: To fulfill contracts by providing products/services, process payments, arrange shipping, issue invoices/confirmations, communicate, assess orders for risk or fraud, and send relevant product/service information or advertising. Source of Collection: Directly provided by you. Disclosure for Business Purposes: Shared with our processor, Shopify.

Customer Support Information

Examples of Collected Personal Information: Details related to customer support inquiries. Purpose of Collection: Providing customer support. Source of Collection: Collected from you.

Minors

The Site is not intended for individuals under 16 years old. We do not knowingly collect Personal Information from children. If you're a parent/guardian and believe your child has provided Personal Information, contact us at the below address to request deletion.

Sharing Personal Information

Service providers aiding us in offering services and fulfilling contracts with you have access to your Personal Information, as explained above. Examples include:

  • Shopify: Empowers our online store. Learn more about their handling of Personal Information in their privacy policy.
  • Sharing may also occur to adhere to laws, respond to lawful requests, or protect rights.

Behavioral Advertising

As previously mentioned, Personal Information is utilized to deliver targeted advertisements or marketing communications of potential interest. For instance:

  • Google Analytics: Assists in understanding Site usage.
  • Information about Site use, purchases, and ad interaction on other platforms may be shared with advertising partners.

To manage targeted advertising preferences, you can opt out through platforms like Facebook, Google, Bing, or the Digital Advertising Alliance's opt-out portal.

Usage of Personal Information

Personal Information is employed to provide services, including product sales, payment processing, order fulfillment, updates about offerings, and services.

Lawful Basis

For those in the European Economic Area (EEA), Personal Information is processed based on several lawful bases, including consent, contract performance, legal obligations, protection of vital interests, public interest tasks, and legitimate interests.

Retention

Personal Information collected during orders is retained for our records unless you request its erasure. Refer to the "Your Rights" section for more details.

Automatic Decision-Making

Automated decision-making based solely on data (including profiling) and significantly affecting individuals is open to objection. Limited automated decisions are made for fraud prevention, with no substantial impact.

Your Rights

GDPR:

  • Access to held Personal Information
  • Portability to a new service
  • Correction, updating, or erasure of Personal Information
  • Processing of Personal Information explained by lawful basis
  • Data transfer outside Europe compliance details

CCPA:

  • Access to Personal Information
  • Portability to a new service
  • Correction, updating, or erasure of Personal Information
  • Designating an authorized agent for requests

Cookies

Cookies are downloaded to devices for improved browsing. Various types are used for functional, performance, advertising, and social media purposes. You can control and manage cookies through browser settings.

Do Not Track

Our practices remain consistent regardless of "Do Not Track" signals.

Changes

Updates to this Privacy Policy may occur for operational, legal, or regulatory reasons.

Contact

For further privacy inquiries, questions, or complaints, reach out via email at support@littlechainstore.com.

 

Should our response to your complaint not meet your satisfaction, you possess the prerogative to formally file your complaint with the appropriate data protection authority. You are encouraged to get in touch with your local data protection authority for further guidance and assistance.